Refund Policy

Last updated: October 2026

Website: see it before you pay

We design a free preview of your website. If you don't love it, you pay nothing.

Website: 30-day refund

Once your website is live, you have 30 days to change your mind. Email alex@myllam.ca or text (236) 820-1101 and we refund the full website price to your original payment method within 5 business days.

Care Plan

Your first month is free. After that it is billed monthly, with no contract. Cancel any time before your next billing date and you won't be charged again. Months already billed are not refunded.

Autopilot: 30-day money-back guarantee

If Autopilot isn't worth it to you within the first 30 days, we refund your first payment in full. This applies to the first month on the monthly plan, or the full yearly payment if you cancel within 30 days of paying yearly. After 30 days, monthly payments already billed are not refunded; you can cancel any time before your next billing date.

Your domain and content

Your domain is registered in your name and you keep it, along with your content, whether or not you continue with us.